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E P D 704: Organizational Communication and Problem Solving

  • Catalog Description:
    One of the most important processes in complex organizations is judgment, problem-solving, and decision-making. This course aims to help people improve their problem solving within complex organizations with a special emphasis on case studies and improving communication. The material will be from cross-discipline sources (organizational behavior, organizational communication, social psychology). The first part of the course will focus on different theories of how people solve problems and how to communicate problems effectively. The second part of the course will focus on using empirical science to learn how to effectively use groups and teams to communicate, innovate, and make decisions. The third part of the course will focus more on applied decision-making and communication at the organizational level with an emphasis on networks of communication, nudging ethical behavior, and conflict. Case studies are used that incorporate organizational communication within workplace scenarios.
  • Credits: 1
  • Prerequisites: Graduate or professional standing
  • Official Course Description is unavailable for this course

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